3 December 2020 Jeff Bezos The one thing that offends me the most is when I walk by a bank and see ads trying to convince people to take out second mortgages on their home so they can go on vacation. That’s approaching evil.
3 December 2020 Jeff Bezos Market leadership can translate directly to higher revenue, higher profitability, greater capital velocity, and correspondingly stronger returns on invested capital.
3 December 2020 Jeff Bezos If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
3 December 2020 Jeff Bezos If you don’t understand the details of your business you are going to fail.
3 December 2020 Jeff Bezos We expect all our businesses to have a positive impact on our top and bottom lines. Profitability is very important to us or we wouldn’t be in this business.
3 December 2020 Jeff Bezos We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.
3 December 2020 Jeff Bezos I’ve always been at the intersection of computers and whatever they can revolutionize.
3 December 2020 Jeff Bezos There are two kinds of companies, those that work to try to charge more and those that work to charge less. We will be the second.
3 December 2020 Jeff Bezos The common question that gets asked in business is, ‘why?’ That’s a good question, but an equally valid question is, ‘why not?’
3 December 2020 Jeff Bezos Millions of people were inspired by the Apollo Program. I was five years old when I watched Apollo 11 unfold on television, and without any doubt it was a big contributor to my passions for science, engineering, and exploration.